FAQ and Policies

Insurance Information

I am in network with BCBS, Regence, Pacific Source, Moda and Cigna.  

Payment, cancellations and rescheduling

Fees and payment (updated 4/2020)

For more details read my Insurance Information

 I do not able to take medicaid/medicare at this time. Your insurance will be billed and  any deductible or co payment amounts due will be charged to your card on file. 

  • Consultations/evaluations are $400 for 60mins.  
  • Subsequent follow up appointments for medication and therapy  at $200 per 30mins.
  • Therapy only appointments are $275 for 50min (Currently I do not have any therapy only appointments available).

I also accept private pay, providing further discretion. For private pay services, payment is due at time of service.

Cancellation policy is as follows: Please give a 48 hours notice. Cancellations must be managed online using your email confirmation. You can reschedule or cancel your appointments online using the booking link. You will be sent a verification code to your email on file. 

No-shows or missed appointments without 24 hour notice: $100 fee before you will be allowed to reschedule. Exceptions for true emergencies (family and medical emergencies).

This is not meant to be punitive,  with less than 24 hour notice, the appointment time is not able to be filled by another patient and 24 hours before your appointment, time is spent preparing for your appointment. By scheduling an appointment you are consenting to this policy.

Late Appointments: After 10 minutes, appointments will be cancelled, or in case of an emergency, appointment time will be reduced without refund. 

Approach to medications

My prescribing practices include using the minimal effective dose of medications, reducing  the number of medications one takes and limiting the use of controlled substances.  I aim to use minimal amounts of medication, for the shortest amount of time possible, with a focus on safely discontinuing and tapering medications when able.

Refills are requested online. This allows me to know that you are taking your medication, not having side effects, and are doing well. If you have contacted your pharmacy, and have no refills before your next appointment, request them using the link below. 

DO NOT have your pharmacy request your medications, as I do not reposed to these request. 

For medication changes, please schedule an appointment.

Controlled substances

I only prescribe controlled substances if  I am your only prescriber for these medications. You must be seen at least every every 30 days if  dose adjustments  are needed and 90 days once stable.

I do not manage long term daily benzodiazepine prescriptions because of the risk associated with this class of medications. 

Communication and phone calls

My preferred mode of communication is by email first  kjohnson@pdxmind.com or via the patient portal which is secure and allows you to manage appointments and invoices.  I will return current patients emails and phone calls within 48 business hours. All emails are HIPPA compliant. 

I will return phone calls for current patients with routine medication or scheduling questions under 5 mins are, as a courtesy, free. For calls greater than this, a rate of $75 for every 15 mins may be charged on a case by case basis.

Clinic Services

I am unable to  provide the following services :

  • Emotional Support Animal Letters 
  • Case management
  • Disability Evaluations   
  • Forensic Evaluations   
  • Assessments for ability to return to work, ability to own a weapon, ability to drive a certain vehicle, etc.
  • Court-ordered treatment, or Involuntary Treatment  


In the case of emergency, such as thoughts of harming yourself or others, please call 911 immediately or go to the nearest emergency room. You may also call the national suicide prevention lifeline at 1-800-273-TALK (8255), which is a confidential hotline staffed by trained mental health counselors 24 hours per day, 7 days per week.