Accepting new patients. BCBS, Moda, Cigna and Pacific Source (employees) insurance.

205 Southeast Spokane Street, Suite 300, Portland, Oregon 97202, United States

(503) 606-6355

Keith Johnson M.D.

Policies

Payment, cancellations and rescheduling


I am in network with BCBS, Pacific Source, Moda and Cigna. I also accept private pay, providing further discretion.  Consultations/evaluations are $380, with subsequent follow up appointments at $180 per 30mins. For private pay services, payment is due at time of service. Appointments may be rescheduled, with no penalty @ 503-606-6355.

Cancellation policy is as follows: Please give a 48 hours notice. Cancellations must be managed online using your email confirmation. You can reschedule or cancel your appointments online using the booking link. You will be sent a verification code to your email on file. 


No-shows or missed appointments without notice: $75 fee before you will be allowed to reschedule. Exceptions for true emergencies (family and medical emergencies).


Refills

I will refill medications within 48 business hours of request via the medication refill link on this page. I will contact you for any issues or if you need to come in for an appointment prior to refill. 


Late appointments

After 10 minutes, appointments will be cancelled, or in case of an emergency, appointment time will be reduced without refund. 


Communication and phone calls

My preferred mode of communication is by email first  kjohnson@pdxmind.com, and then by phone 503-606-6355. I will return currentpatient emails within 48 business hours. All emails are HIPPA compliant.


I will return phone calls for current patients with routine medication or scheduling questions under 5 mins are, as a courtesy, free. For calls greater than this, a rate of $75 for every 15 mins may be charged on a case by case basis.


Controlled substances

I only prescribe controlled substances if  I am your only prescriber for these medications. You must be seen at least every every 30 days if  dose adjustments  are needed and 90 days once stable.


Emergencies

In the case of emergency, such as thoughts of harming yourself or others, please call 911 immediately or go to the nearest emergency room. You may also call the national suicide prevention lifeline at 1-800-273-TALK (8255), which is a confidential hotline staffed by trained mental health counselors 24 hours per day, 7 days per week.